Privacy Policy

Last modified: November 2, 2015


We respect your privacy and are committed to protecting it through our compliance with this policy.

This policy applies to Inland Label and Marketing Services LLC and its subsidiaries and affiliates which operate following websites (collectively the “Websites”):


This Privacy Policy identifies our practices for collecting, using, maintaining, protecting and disclosing your information.

This policy applies to information we collect:

  • On one of the Websites.
  • In e-mail, text, uploads via a portal, and other electronic messages between you and a Website.
  • Through mobile and desktop applications you download from a Website, which provide dedicated non-browser-based interaction between you and a Website.

This policy also applies to information collected by our subcontractors when they are assisting in providing our services to you.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Websites. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of a Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Websites are not intended for children under 13 years of age. No one under age 13 may provide any information to a Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on a Website, set up an account, make any purchases through a Website, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected], or Inland Label and Marketing Services LLC, 2009 West Avenue South, La Crosse, WI  54601, Attn: Walter Michels.

Any adult user that provides us information about a child under 13 consents to our receipt of such information under the terms of this policy.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites, which may include:

  • Information by which you may be personally identified, such as name, billing address, shipping address, e-mail address, telephone number, photographs, order information and any passwords you use on a Website (“personal information”).
  • Other uploaded content.
  • Information that is about you but individually does not identify you.
  • Information about your Internet connection, the equipment you use to access our Websites and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through a Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, and other tracking technologies.
  • From our subcontractors who obtain information from you.

Information You Provide to Us

The information we collect on or through our Websites may include:

  • Information that you provide. This includes information provided when you establish or manage an account, subscribe to a distribution list, request services, make a purchase, upload content, or use a portal. We may also ask you for information for various purposes, such as to fulfill orders, respond to questions, or when you report a problem with a Website.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Photographs and other information that you upload to a Website.
  • Details of transactions you carry out through a Website and of the fulfillment of your orders.  However, as noted below, we do not receive, process, retain or store your credit card information.
  • Your search queries on a Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of a Website, or transmitted to other users of a Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of a Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We May Collect Through Automatic Data Collection Technologies

As you navigate through and interact with a Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to a Website, including traffic data, location data, logs and other communication data and the resources that you access and use on a Website.
  • Information about your computer and Internet connection, including your IP address, operating system and browser type.

The information we collect automatically may be associated with personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of a Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to a Website.
  • Web Beacons. Pages of a Website, or our e-mails, may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third party software vendors and payment gateway providers may use cookies during processing. Please review their policies for complete disclosure.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Websites and their contents to you.
  • To provide you with information, products or services that you request from us.
  • To obtain payment from you and process orders. Credit card transactions are processed through the third party identified at checkout, and not on our servers. We use encryption technology, such as Secure Sockets Layer (SSL) to protect your information during data transport. We do not receive, retain or store your credit card information.
  • To fulfill any other purpose for which you provide it.
  • To provide you with information about your account or purchases.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to a Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our other goods and services that may be of interest to you. If you do not want us to use your information in this way, please use the “unsubscribe” link or button on marketing e-mails to opt out of email marketing.  You may also close your account by using the “Cancel Account” button in the “My Account” section of a Website.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use, terms of sale, and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our companies, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers. If you do not want us to use your information for our promotional purposes, please use the “unsubscribe” link or button on marketing e-mails to opt out of email marketing.  You may also close your account by using the “Cancel Account” button in the “My Account” section of a Website.  This opt out does not apply to information related to a result of account activity or administration, a purchase, warranty registration, product service experience or other transactions.

Accessing and Correcting Your Information

If you have established an account, you can review and change your personal information by logging in and visiting your account profile page.

You may also send us an e-mail at [email protected] to request access to, correct or delete any personal information that you have provided to us. We will only delete such information by deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you send us photographs or other information to be published, that information cannot be deleted. If you delete your User Contributions from a Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on a Website, including User Contributions, is governed a Website’s terms of use.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] or write us at: 2009 West Avenue South, La Crosse, WI  54601, Attn: Walter Michels.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We implement reasonable security policies, including use of firewalls, and use hosting services provided by companies with reasonable data security programs.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password and/or token for access to your information, you are responsible for keeping it confidential. We ask you not to share your password with anyone.

Unfortunately, transmission of information via the Internet and the storage of that information is not completely secure. Although we have taken reasonable steps to protect your personal information, we cannot guarantee the security of your personal information or other information transmitted to a Website. Any transmission of such information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on a Website or servers where your personal information is stored.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Websites and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at [email protected], in writing 2009 West Avenue South, La Crosse, WI  54601, Attn: Walter Michels, or via our toll-free number, 800-657-4413.

Data Retention

We retain all information we collect about you for the period we deem necessary to provide services and manage our Websites, comply with our legal obligations, and otherwise in our discretion.

External Website Links

A Website may contain links to other sites. We are not responsible for the content or the privacy practices of other sites, and we encourage you to carefully review the privacy policy for each site you visit.

Special Note to International Users

By accessing a Website, users who are not citizens or residents of the United States living within its territories agree that they will comply with all Wisconsin and United States rules regarding online conduct and acceptable content. International users agree that they will comply with any Wisconsin law governing privacy in addition to the privacy laws of the United States when posting content. To the fullest extent permitted by law, international users consent to the collection and transfer of personal information as noted above.

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